How to Amend Your Medical Records Under HIPAA
Quick Answer
You have the right to request amendments to correct inaccurate or incomplete information in your medical records. Submit a written request to your healthcare provider's medical records department within 60 days. If denied, you can add a statement of disagreement to your records and request further review or appeal.
Understanding Your Right to Amend Records
Inaccurate medical records can lead to wrong diagnoses, inappropriate treatment, and potential harm to your health. HIPAA gives you the right to request amendments to correct factual errors or add missing information to your medical record.
When Should You Request an Amendment?
- Incorrect personal information (name, address, date of birth)
- Wrong test results or diagnosis codes
- Medications listed that you don't take
- Allergies not recorded in your chart
- Missing or incomplete information
- Documentation of events you believe are inaccurate
- Information that contradicts other parts of your record
Important Limitations
Providers can deny your amendment request if:
- The information was not created by them
- The information is accurate and complete (in their judgment)
- You lack the legal authority to request the amendment
- The information is not part of the designated record set
Step-by-Step Amendment Request Process
Review Your Records
First, obtain a copy of your medical records (see your access rights) and carefully review them. Make a list of any inaccuracies or missing information you want corrected. Be specific about what is wrong and where it appears.
Contact the Medical Records Department
Call or visit the medical records office of the healthcare provider who created or maintains the record. Ask about their amendment request process and whether they have a specific form you must complete.
Submit Your Written Amendment Request
Send a formal written request (via email, mail, or in-person). Include your identifying information, the specific errors you want amended, the correct information, and your explanation for why the amendment is needed.
Provide Supporting Evidence
Include any supporting documentation that supports your amendment request. This might include prescription bottles, lab results from other providers, or written explanations of the discrepancy.
Wait for Provider Response
The healthcare provider has 60 days from receipt of your request to respond. They may request a 30-day extension. They will either approve and make the amendment or deny the request in writing with an explanation.
Request Documentation of Amendment
Once approved, ask the provider to send you a copy of the amended record and confirmation that the change has been made to all relevant copies. Confirm the amendment was applied to your electronic medical record if applicable.
File a Disagreement (If Denied)
If your amendment request is denied, you have the right to add a brief statement of disagreement to your medical record. You can also request a review or file a complaint with HHS if you believe the denial was improper.
Sample Amendment Request Letter
Use this template for your amendment request: